We understand that sometimes purchases may not work out. Please see our return policy below:
General Returns
You may return new and unused items within 30 working days of receipt. Please note that we do not offer free returns.
90 Day Money Back Guarantee
All Mylee Nail Kits are covered by our 90 day money back guarantee. If you are not completely satisfied after using the product, you may return it for a full refund (excluding shipping costs).
Damaged or Faulty Items
If your items arrive damaged or defective, please contact us within 3 working days of delivery. As long as the items are unused and stored in appropriate conditions, we will arrange for a repair or replacement.
Non-Delivered or Incorrect Items
- If you receive incorrect or missing item(s), please contact us within 3 working days of delivery. We will arrange for a replacement or refund once the item(s) are returned in unused condition and original packaging.
- If your order has not been delivered, please contact us within 14 working days so we can investigate.
Returns Process
- Ensure returned items are securely packaged, and keep your proof of postage.
- Refunds will be processed within 14 days of receiving the returned items, and you will be notified via email.
Your statutory rights remain unaffected.